Privacy Policy

The following definitions apply throughout this Privacy Policy:

• "olxsun" / "Company" / "we" / "us" / "our" — the operator of the online gaming platform accessible at https://olxsun.cam.
• "Player" / "you" / "your" — any natural person who visits, registers on, or uses any aspect of the olxsun platform.
• "Personal Data" — any information that can identify you directly or indirectly, including your name, email address, Indonesian National Identity Card (KTP) number, bank account details, IP address, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, anonymisation, and deletion.
• "Platform" — the olxsun website, mobile-optimised interface, and all associated gaming and betting services.
• "Third Party" — any organisation or individual that is not olxsun or you.
• "KYC" — Know Your Customer; the identity and age verification process required to unlock full account functionality.
• "Cookie" — a small text file placed on your device by the Platform to store session or preference information.

This Privacy Policy applies to all Personal Data collected and processed by olxsun in connection with your use of the Platform and Services. It covers:

• Data collected when you visit the Platform, whether or not you hold a registered account.
• Data collected during account registration, KYC verification, and any subsequent account management activity.
• Data collected when you make deposits or withdrawals via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) or e-wallet (OVO, DANA, GoPay, ShopeePay).
• Data collected when you contact our customer support team, participate in promotions, or interact with any other olxsun service.

This Policy does not apply to third-party websites or services linked from the Platform. olxsun is not responsible for the privacy practices of any external website.

olxsun collects Personal Data in three primary ways: information you provide directly, information generated automatically by your use of the Platform, and information received from third-party verification partners.

olxsun processes your Personal Data for clearly defined, lawful purposes. We do not use your data for any purpose beyond those listed below without first obtaining your consent or notifying you of the change:

• Account Management: To create, maintain, and administer your olxsun account, including verifying your identity and age (21+) through the KYC process.
• Service Delivery: To provide you with access to casino games, sports betting markets, togel (Indonesia's traditional numbers lottery), live dealer tables, and all other Platform Services.
• Payment Processing: To process deposits and withdrawals via your nominated Indonesian bank account or e-wallet and to maintain accurate transaction records in Indonesian Rupiah (IDR).
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our 24/7 Indonesian-speaking sup port team.
• Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML) regulations, including verifying the source of funds and reporting suspicious activity where required by law.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, collusion, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and identify players who may require responsible gaming support in accordance with our Responsible Gaming Policy.
• Promotions & Communications: To send you relevant promotional offers, bonus notifications, and platform updates via email, provided you have not opted out of marketing communications.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, and improve the overall performance, design, and user experience of the Platform for players across Jakarta, Surabaya, Bandung, Medan, Bali, and throughout Indonesia.

olxsun processes your Personal Data on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and olxsun — that is, to operate your account and deliver the Services you have requested.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations, and any lawful data disclosure requests from competent authorities.
• Legitimate Interests: Processing is necessary for olxsun's legitimate business interests — including fraud prevention, platform security, and service improvement — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on consent as the basis for processing (for example, sending you marketing emails or placing non-essential cookies on your device), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact us at [email protected].

olxsun does not sell, rent, or trade your Personal Data. We share your data only in the following limited and controlled circumstances:

• Payment Processors: We share the financial data necessary to execute your deposits and withdrawals with our approved Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay). These partners receive only the data strictly required to complete your transaction and are bound by their own data protection obligations.
• KYC & Identity Verification Partners: We share identity documents and verification data with accredited third-party KYC service providers solely for the purpose of confirming your identity and age. These providers are contractually prohibited from using your data for any other purpose.
• Game Software Providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive pseudonymised session data (such as a Player ID and bet amounts) necessary to deliver game outcomes. They do not receive your name, KTP number, or financial account details.
• Legal & Regulatory Authorities: We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so, or where disclosure is necessary to protect the rights, safety, or property of olxsun or its players.
• Business Transfers: In the event that olxsun undergoes a merger, acquisition, or sale of assets, your Personal Data may be transferred to the successor entity, subject to equivalent data protection commitments.

olxsun uses cookies and similar tracking technologies to deliver a smooth, personalised experience on the Platform. The following categories of cookies are in use:

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies will impair your ability to use certain features of the Platform, including logging in and completing transactions.

olxsun employs a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. These include:

• 256-bit SSL/TLS encryption across all data transmissions between your device and our servers.
• Encrypted storage of all Personal Data and financial records on secure, access-controlled servers.
• Multi-factor authentication options for player account access, providing an additional layer of protection beyond your password.
• Regular penetration testing and independent security audits of the Platform infrastructure conducted by accredited third-party security firms.
• Strict internal access controls: olxsun staff members access Personal Data only on a need-to-know basis, and all access is logged and auditable.
• Incident response procedures: In the event of a data breach that is likely to result in risk to your rights or freedoms, olxsun will notify affected players and relevant authorities without undue delay and within the timeframes required by applicable law.

olxsun retains your Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Our standard retention periods are as follows:

Once a retention period has expired, the relevant data is either securely deleted or rendered permanently anonymous so that it can no longer be associated with you as an individual.

As a player on the olxsun platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 calendar days.

• Right of Access: You may request a copy of all Personal Data that olxsun holds about you, together with information about how it is being used.
• Right to Rectification: If any of your Personal Data is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations that prevent immediate deletion.
• Right to Restrict Processing: You may request that we limit our use of your Personal Data in certain circumstances — for example, while a dispute regarding the accuracy of the data is being resolved.
• Right to Data Portability: You may request that we provide your Personal Data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to the processing of your Personal Data where we rely on legitimate interests as the legal basis, or where your data is used for direct marketing purposes. We will honour objections to marketing immediately upon receipt.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

The olxsun platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from any person under the age of 21. If we become aware that Personal Data has been submitted by or on behalf of a minor, we will promptly delete that data and close the associated account.

Parents and guardians who believe that a minor may have registered an account or provided Personal Data to olxsun are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate corrective action without delay.

olxsun reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to the email address registered to your account describing the nature of the changes.
• Where required by law, seek your renewed consent before continuing to process your data under the revised terms.

Your continued use of the Platform after any amendment to this Privacy Policy constitutes your acknowledgment of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or complaints about this Privacy Policy or the way olxsun handles your Personal Data, please reach out to our dedicated support team:

If you are not satisfied with our response to a complaint, you may escalate the matter to an independent data protection authority or dispute resolution body in accordance with applicable law.